Guidelines

Collaboration

We don’t consider ourselves just a “supplier” but rather a solid extension of our customers’ organization in China. Their business is our business. We care what they care and closely work with them to make sure their business is well handled at all times. 

Quality

Quality is very intentional. We continue to improve the quality of our materials, the training of our staff and the efficiency of our processes so that our products can live up to our commitment and impress our customers every time. 

Service

We see ourselves in all areas as a service provider and at eye level with our customers. Our sales staff is not only there to receive orders but is also more than happy to provide expert advice and technical assistance in all product groups. 

Trust

Either it’s an urgent order from our customer at peak season or someone on our team asks for a day off to deal with his kids or health, they can both be sure that we will always have their back and that they can relax knowing things will turn out to be all right for them.